Welcome to the New Directions Employee Assistance Program

An Orientation for Employees

Step 1 of 7


You may contact the Employee Assistance Program 24 hours a day, seven days a week at (419) 529-9941 or 1-888-805-1561. Appointments may be scheduled Monday through Friday from 8:00 a.m. to 9:00 p.m., and Saturday from 8:30 a.m. to 12:30 p.m., and other times by request.


When you started this web-based orientation program, you should have been prompted to type your name in a text box to receive a personalized Certificate of Completion. If this DID NOT happen, and you would like to receive a certificate, reset the prompt for the certificate now by going directly to the end of the course (until you see the blank certificate). Close the course and restart it. You will then see the prompt for personalizing your certificate.


This orientation program will give you an overview of how the Employee Assistance Program works, and how you and your family can use it to remain happy, healthy, and productive. Be sure to view all the contents on each page by scrolling where indicated.

Use the BLUE forward and backward buttons to navigate the course. Print any page you would like to have for future reference.

If you must quit the course early, be sure to click the SAVE button in the left-hand margin to create a bookmark. When you restart the course, click on the GO TO button to return to where you left off.

Contact your employee assistance professional if you have any questions about the EAP after completing the orientation program. Also, be sure to read about your organization's EAP policy. Top management endorses the EAP and encourages every employee to take advantage of this free service.

Enjoy the course and reap the benefits EAPs promise employees.